We are so confident you will love Purium Health Products that we offer a 60 Day Money Back Guarantee!
(Some restrictions apply.) *
Please contact Customer Service at (888) 747-6733 or firstname.lastname@example.org for a return authorization number if you are unhappy for any reason.
To return or exchange product for any reason, please follow the steps below:
- Obtain a return authorization number from Customer Service within sixty days of the purchase of the product.
- Print the return authorization number clearly on the outside of the package.
- In the event of a Company error, Customer Service will issue a call tag that allows the customer to ship the package back to Purium at no expense.
Please send returns to:
Purium Health Products
1495 Seabright Ave
Long Beach, CA 90813
We recommend using a traceable shipping method when returning any Purium product. If returning products by U.S. mail, please use registered, certified, or return receipt mail.
Purium Health Products is not responsible for lost or damaged items.
Purium Health Products reserves the right to charge a 20% re-stocking fee. Please contact Customer Service with any questions.
All International shipments are subject to special fees by the government of the country the product is being shipped to and therefore once the package leaves our facility, International customers are solely responsible for the shipping charges and customs clearance, duties and taxes, and any other associated costs. Please consult your local customs authority for your local tax and duty rate on nutritional supplements. Please note that it is the responsibility of the customer to know which ingredients/products are not allowed to be imported into your country as Purium will not have that information readily available. Please also note that if a package is returned to PHP as a result of a dispute with customs, the customer in question will be liable for the outbound and return shipping.
*Purium Health Products reserves the right and has the responsibility to refuse any refund where there has been an abuse of our return policy. All refunds are handled at the discretion of Purium Health Products' management. Please note that the refund will not include any shipping fees incurred by the customer. In the event of a Company error or the receipt of damaged goods, please call Customer Service for more information.